Refund policy

At Silver Queen Studio, all sales are final. We do our best to photograph and describe every item honestly and clearly so there are no surprises when your package arrives 📦

Most of our jewelry is estate, vintage, retired, collectible, or one-of-a-kind, so once an item sells, it’s gone for good. Because of the unique nature of these pieces, we do not accept returns or exchanges.  We will accept cancellations if it's prior to shipping.

That said, we’re real people and we care about our customers. If there’s ever an issue with your order, please reach out and we’ll do our best to help make things right 💛